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Scaling to Opportunity

Scaling to Opportunity

National Consumer Law Center


The National Consumer Law Center (NCLC), with offices in Boston and Washington, DC, is a nonprofit advocacy organization dedicated to building economic security and family…


NCLC wanted to bolster its fundraising program recognizing tranditional sources of revenue were in jeopardy.


CRI began with a thorough review of all aspects of NCLC’s fundraising elements: systems, operations, personnel, materials, and historical precedents. We then compiled these findings, highlighted areas for change that would yield the highest returns, and produced a strategic development plan. A significant portion of the recommendations focused on expanding staff capacity to take advantage of more diversified gift and grant sources, and how to reconfigure NCLC’s resources to best leverage these new opportunities.


• Based on the assessment, two new development positions were identified and filled.
• The case for support was re-engineered to reflect an additional interpretation of NCLC’s mission – “To be the nation’s most effective anti-poverty organization by reducing the costs of being poor.”
• Philanthropy revenues rose 50% within 3 years of CRI engagement
• Direct of Development promoted to Executive Director